Responsible Gaming

Gaming Should Be Entertainment

At The Depot Collective Cafe, we believe that online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Pokies and other games of chance are designed for fun and should never be viewed as an income source.

Please gamble responsibly and only with money you can afford to lose.

Age Verification

In Australia, you must be 18 years of age or older to participate in gambling activities, including online pokies. We are committed to preventing underage gambling and verifying the age of all players.

If you are under 18, please do not attempt to access our gaming services. Parents and guardians are encouraged to monitor their children's online activity.

Warning Signs of Problem Gambling

If you recognise any of the following signs, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money intended for essential expenses (rent, food, bills)
• Hiding or lying about the amount of time and money spent gambling
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Gambling to escape problems, stress, or difficult emotions
• Borrowing money to fund gambling activities
• Neglecting family, work, or social responsibilities due to gambling
• Unable to control gambling behaviour despite wanting to stop
• Friends or family expressing concern about your gambling habits

If you experience any of these warning signs, please seek help immediately.

Self-Help Tools & Controls

We provide several responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive reminders during gaming sessions about how long you've been playing
• Time-Out: Take a break from gaming for a set period
• Self-Exclusion: Exclude yourself from gaming for a longer period if you need to stop

Contact our customer support team to activate any of these tools.

Support & Help Organizations

If you need help, support services are available. In Australia, the following organisations provide confidential assistance:

Australia

• Gambling Help Online – Free, confidential counselling and support
  www.gamblinghelponline.org.au
  Phone: 1800 858 858
• Gambler's Help – Counselling services across Victoria
  Phone: 1800 858 858

International Support

• GamCare (UK) – www.gamcare.org.uk
• GamStop (UK) – www.gamstop.co.uk
• Responsible Gambling Council (Canada) – www.responsiblegambling.org
• National Council on Problem Gambling (US) – www.ncpgambling.org

All services are confidential, non-judgmental, and free of charge.

If You Need Help

If you think you may have a gambling problem, please reach out today. Help is available, and seeking support is a sign of strength, not weakness.

Contact Gambling Help Online on 1800 858 858 for immediate, confidential support.

Remember: You are not alone, and recovery is possible.